Terms and conditions

Robyn Bragg Coaching Terms and Conditions

ROBYN BRAGG COACHING (RBC) is a trade name belonging to and operating under THE HYPNO GARDEN, LLC, both being registered with the Ohio Secretary of State.

Provides Coaching and Education

ROBYN BRAGG COACHING (RBC) commits to making clients’ safety and well-being a top priority. RBC coaching is not intended to serve as a substitution for psychotherapy. If clients believe that they or someone else may have a serious physical or mental health problem, they are advised to call 911 or a crisis hotline or go to the emergency room. THE HYPNO GARDEN, LLC has made efforts to ensure the quality of all interactions and information provided. However, ROBYN BRAGG COACHING, OPERATING UNDER THE HYPNO GARDEN, LLC, makes no warranties of any kind (whether express, implied or statutory) with respect to the quality, or information contained in RBC products and services.

Clients agree to hold Robyn Bragg, acting as a coach under ROBYN BRAGG COACHING, and ROBYN BRAGG COACHING (RBC), OPERATING UNDER THE HYPNO GARDEN, LLC, harmless for any medical conditions for clients and those the client represents. RBC coaching results cannot be guaranteed. Clients are responsible for their own decisions, behavior, and results. RBC programs, materials, and coaches do not provide medical, psychological, medication management, diagnostic or treatment services.

Robyn Bragg is working solely as a coach, not as a doctor, a pharmacist, a medical professional, a therapist, or a dietitian. Therefore, if clients are experiencing panic attacks, feeling suicidal, having homicidal thoughts, or likely to be a harm to themselves and others Robyn Bragg and ROBYN BRAGG COACHING require that they be in the care of a primary licensed health professional (preferably a psychiatrist or psychologist) and have a waiver signed so that coaches can collaborate as complementary practitioners. Coaching does not treat illness or pathology. Only qualified healthcare professionals can provide accurate diagnosis of suicidality, depression, and alcohol/ drug problems or other mental illnesses.

Robyn Bragg does not work as: a doctor, a therapist, or a dietitian. Therefore, she DOES NOT OFFER CLINICAL, MEDICAL, OR PSYCHOLOGICAL ADVICE or prescribe any treatments. Robyn Bragg DOES work as a Registered Pharmacist OUTSIDE of her work with Robyn Bragg Coaching or The Hypno Garden, LLC. Therefore, she does NOT provide medication management, personalized pharmaceutical advice, or other pharmacy services during coaching sessions.

Before starting any smoking cessation, anxiety management, stress management, weight loss or weight reduction program, clients should ALWAYS seek medical advice first. Although Robyn Bragg is fully available to support clients in their efforts and decisions to improve their lives, she does not provide advice on diet, and all RBC products and services are intended to assist users to achieve a healthy diet and lifestyle. ROBYN BRAGG COACHING is not a medical organization and cannot give medical advice or make any diagnosis.

The material on the ROBYN BRAGG COACHING website is for informational and educational purposes only. It is clients’ responsibility to verify to clients’ own satisfaction the information supplied before making any decision based upon the information and to consult registered medical practitioners or healthcare professionals concerning the information presented.

Robyn Bragg and RBC does not assume any legal obligation to follow up with individuals outside of sessions unless otherwise specified. Further, RBC assumes no liability arising from the application or use of RBC products or services, nor for any loss or damage (whether direct or indirect) caused by any errors, omissions or statements of any kind contained on www.robynbraggcoaching.com, its publications, or products.

Provides Hypnosis

As hypnosis should not stand alone as the sole medical or psychological intervention for any disorder, hypnosis should not be used instead of appropriate medical, dental, or psychological treatment. Any individual with a medical or psychological problem should first consult a qualified healthcare provider for diagnosis and professional advice. Robyn Bragg and all HWH coaches use a facilitative approach to hypnosis that is non-directive and empowering. Clients are not told what to do and they will retain full memory and choice. Hypnosis is voluntary and if at any time clients need or want to come out of the relaxed state all clients have to do is think or say the word “Awake.” For this reason, Robyn Bragg Coaching and HWH assume no liability for clients’ decisions as to how to use the self-hypnosis files and for the choices clients make. Robyn Bragg Coaching, HAPPY WHOLE HUMAN LLC (HWH), and HWH associates assume no liability to any party for any actions or results for adverse situations created as a direct or indirect result of hypnosis sessions or listening to HWH self-hypnosis recordings, referrals or other advice given. Hypnosis, self-hypnosis, consulting, and coaching are not the same as psychological counseling or any kind of therapy.

Coaches Do Not Tell Clients What to Do or How to Do It

Since the goal is to help clients mature, coaches do not tell them what to do or how to do it. Coaches do, however, discuss what is happening in their lives with them and provide support such as helping them to come to clarity through brainstorming, teaching them tools, and leading them through exercises. Robyn Bragg, acting as a coach under ROBYN BRAGG COACHING, also provides resources and referrals as appropriate. Coaches discuss any issues clients bring us: professional, personal and relational.

Coaching Content

Robyn Bragg, acting as a coach under ROBYN BRAGG COACHING, asks questions that prompt the client to assess the challenges the client is facing and to determine appropriate ways forward.

The Coach-Client Relationship

Coaches are not and should not be authority figures. Instead, coaches are the stewards of the process and are responsible for measuring progress in terms of what the client is learning about themselves and the degree to which clients demonstrate that they are better equipped to meet the complex challenges in their lives.

Setting Goals

A coach may make recommendations for what the goals of the session will be, but the client makes the final decision.

Cancellation Policy

Robyn Bragg, acting as a coach under ROBYN BRAGG COACHING, respects clients’ time and asks clients to respect the value of her time. If clients make an appointment, it will be held for them. As everyone experiences unexpected setbacks, one grace last-minute cancellation or no show is permitted. If clients either are not available for a scheduled session (No Show) or need to cancel within 24 hours of the scheduled session (Last Minute Cancellation) and the time slot is not filled by another paid session, clients are responsible for payment in full and will not be issued a refund or credit.

Communications

Coaching may address specific personal or health improvement projects, business successes, or general conditions in the client's life or profession. Other coaching services include values clarification, brainstorming, identifying plans of action, examining modes of operating in life, asking clarifying questions, holistic mind/body awareness exercises, mediation, hypnosis, and requests or suggestions for action.

Throughout the working relationship, the coach will engage in direct and personal conversations via telephone, video tele platform, email and text messages, as agreed with the client.

The client understands that successful coaching requires a co-created collaborative approach. In the coaching relationship, the coach plays the role of a facilitator of change, but it is the client's responsibility to enact or bring about the change.

Prior History

The client agrees to disclose accurate basic identifying information and details of the past or present physical, psychological, or psychiatric treatment via the provided HAPPY WHOLE HUMAN® confidential intake form. Also, the client will discuss any health difficulties which arise during the course of the coaching relationship immediately so that the coach can provide the client with an appropriate referral.

Privacy

The client can, at any point in the coaching session, declare his/her preference not to discuss a specific issue, by simply stating that they would rather not discuss this issue. Additionally, the client can opt to not participate in an exercise suggested by the coach. The coach agrees to respect this boundary and will not attempt to forward the conversation further along those lines.

Mediation

When a coach works with two or more people, they work as mediators. Mediation is not currenty offered by Robyn Bragg or ROBYN BRAGG COACHING.

Minors

Robyn Bragg and ROBYN BRAGG COACHING currently work only with adults of age 18 or older.

Coaching Payment and Refund Policy

Fees for sessions are due at the time the service is provided and are non-refundable. All prepaid discounted coaching packages and retainers are transferable, but non-refundable and expire 1 year from the date of purchase or as otherwise specified.

For engagements requiring travel, clients cover accommodation and transportation.

If clients decide, or if the coach makes the professional determination, that sessions are no longer productive, they may say so and discontinue the coaching relationship. The client then has the option to transfer the remaining balance of prepaid coaching packages. The client may wish to transfer packages or retainers to a person of his/her choice or create a scholarship fund for deserving coaching candidates. Robyn Bragg agrees to facilitate such transfers and/or make appropriate referrals.

The robynbraggcoaching.com material online is for informational and educational purposes only.

Robyn Bragg, operating as a coach under ROBYN BRAGG COACHING, OPERATING UNDER THE HYPNO GARDEN, LLC, does not assume any legal obligation to follow up with or on behalf of individuals after sessions unless explicitly agreed upon in a retainer agreement.

Agreement to Work it Out

If the client or coach believes the coaching is not working as desired, they agree to communicate and take action to work out any difficulties and do their best to get back on track to their mutual satisfaction.

Coaching Term and Termination

The coach and client agree to provide as much notice as possible in the event that one or both desires to discontinue coaching. Otherwise, the coaching will continue for the duration of the contracted period. These terms and conditions are applicable to clients upon clients’ signing this contract. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Confidentiality, Research, and Reporting

Coaching session records are confidential. Robyn Bragg may share some broad details of sessions in consultation with Dr. Lisa Leit of HAPPY WHOLE HUMAN® (HWH), her Mentor, if she feels Dr. Leit’s expertise may be helpful in providing clients with the most effective support. HAPPY WHOLE HUMAN® Self-Assessment and Intake Form results are confidential. Self-Assessment results are aggregated anonymously to generate benchmarks, for research, and reporting purposes.

Coaches do not keep in-depth session notes. Any cursory notes and opinions will only be released if concerns arise about unethical behavior on the part of the coach, or strong evidence that a client might be of harm to herself or someone else (by law, any mentions of child abuse or suicidal or homicidal intent MUST BE REPORTED).

Robyn Bragg agrees to hold any contact or personal information about clients confidential.

In instances where another party (such as a parent or employer), pays for coaching sessions, a strict confidentiality policy is in effect to protect clients (those undergoing coaching). Unless the primary client signs a waiver form giving permission to talk to specified other parties, coaching session records are confidential. If clients wish for their coach to speak to someone outside coaching interactions, then clients need to give written permission (original letter, fax or email) to do so.

Exceptions to confidentiality relate to circumstances such as indications of intent to seriously harm themselves or someone else, plans to commit serious criminal acts, or child abuse. Otherwise, all client information is confidential.

Appointment Scheduling Policy

Booking, changing, and canceling appointments is a client responsibility and can be done by the client via the online scheduling system. After one last-minute cancellation, if clients either do not show up for the session or need to cancel within 24 hours of the scheduled session and there is not another paying client to fill the slot, they will be charged for the session in full.

Typographical Errors

In the event that a service or product is mistakenly listed at an incorrect price, ROBYN BRAGG COACHING reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. RBC reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and clients’ credit card charged. If clients’ credit card has already been charged for the purchase and clients’ order is canceled, RBC shall issue a credit to clients’ credit card account in the amount of the incorrect price.

Third-Party Links

In an attempt to provide increased value to visitors, the robynbraggcoaching.com website may link to sites operated by third parties. However, even if the third party is affiliated with robynbraggcoaching.com, ROBYN BRAGG COACHING has no control over these linked sites, all of which have separate privacy and data collection practices, independent of RBC. These linked sites are only for clients’ convenience and therefore clients access them at clients’ own risk. Nonetheless, RBC seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work). All educational supporting materials provided by RBC are used for research, supplemental, and instructional purposes according to the Fair Use Provision of the Copyright Protection Act.

Robyn Bragg and RBC abide by Pinterest's Acceptable Use Policy. Pinterest complies with the provision of the Digital Millennium Copyright Act that requires it to remove content when asked by the copyright owner. Users such as Robyn Bragg and ROBYN BRAGG COACHING are free to continue pinning any images they find on the Internet and will give appropriate attribution for all pins. If copyrighted content is presented on the site and people wish to have it removed they are invited to email Robyn Bragg or RBC and the relevant content will be removed immediately.

Payments

ROBYN BRAGG COACHING reserves the right to change content options (including eligibility for particular features) without notice. Clients agree that RBC may charge clients’ payment method for any services and/or products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with clients’ account.

Clients’ total price will include the price of the product and/or service plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time clients download the product. Tax will be charged only in states where digital goods are taxable. If a product becomes unavailable following a transaction but prior to download, clients’ sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of clients’ product, clients’ exclusive and sole remedy is either replacement or refund of the price paid, as determined by ROBYN BRAGG COACHING.

Indemnification

Clients agree to indemnify, defend, and hold harmless Robyn Bragg, ROBYN BRAGG COACHING and THE HYPNO GARDEN, LLC, its officers, directors, coaches, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to clients’ account (including negligent or wrongful conduct) by clients or any other person.

Participation Disclaimer

ROBYN BRAGG COACHING does not and cannot review all communications and materials posted to or created by users accessing www.robynbraggcoaching.com and RBC social media and related websites, and is not in any manner responsible for the content of these communications and materials. Clients acknowledge that by providing clients with the ability to view and distribute user-generated content on the site, Robyn Bragg and ROBYN BRAGG COACHING are merely acting as a passive conduit for such distribution and are not undertaking any obligation or liability relating to any contents or activities on the site. However, Robyn Bragg and RBC reserve the right to block or remove communications or materials that are determined to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to their sole discretion.

Use of Website

Harassment in any manner or form on the robynbraggcoaching website, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden.

Impersonation of others, including acting as a certified coach or licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. Clients may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law.

Clients may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Clients agree to protect, and ensure that all parties client represents protect, the confidentiality of all ROBYN BRAGG COACHING representatives, clients, and all RBC content herein, including the process, methods, information, media attachments, audio and video files, and all aspects–questions, scales, structure, order, platform, design, results, comments and recommendations of ROBYN BRAGG COACHING. The HAPPY WHOLE HUMAN™ Intake Form and Self-Assessment, as well as the entire content included in the www.happywholehuman.com site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of HAPPY WHOLE HUMAN LLC. The collective work includes works that are licensed to HAPPY WHOLE HUMAN LLC. Copyright 2014, HAPPY WHOLE HUMAN™ ALL RIGHTS RESERVED.

Permission is granted to electronically copy and print hard copy portions of the www.robynbraggcoaching.com site for the sole purpose of placing an order with ROBYN BRAGG COACHING or purchasing ROBYN BRAGG COACHING products. Clients may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for clients’ own non-commercial use, or to place an order with ROBYN BRAGG COACHING or to purchase ROBYN BRAGG COACHING products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by ROBYN BRAGG COACHING. Clients further agree not to change or delete any proprietary notices from materials downloaded from the site.

Notice

Robyn Bragg and ROBYN BRAGG COACHING, OPERATING UNDER THE HYPNO GARDEN, LLC may deliver notice to clients by means of e-mail, a general notice on the site, or by other reliable method to the address clients have provided to ROBYN BRAGG COACHING.

Warranty Disclaimer

The ROBYN BRAGG COACHING and HAPPY WHOLE HUMAN materials and products are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, ROBYN BRAGG COACHING disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. ROBYN BRAGG COACHING does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. ROBYN BRAGG COACHING does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to clients.

Limitation of Liability

ROBYN BRAGG COACHING shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on ROBYN BRAGG COACHING websites or the performance of the products, even if RBC has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to clients.

The results clients achieve will be in direct proportion to the effort clients apply. It is clients’ responsibility to verify to clients’ own satisfaction the information supplied before making any decision based upon the information. Clients are responsible for clients’ decisions, actions, and hold ROBYN BRAGG COACHING harmless of any liability for clients’ personal decisions as to how clients apply the tools, support, and information provided.

Consent to Participate in Internet Research Identification of Investigator and Purpose of Study

You are invited to participate in a research study, entitled “Happy Whole Human Holistic Wellness Self-Assessment: A Results and Validity Study.” The study is being conducted by: Dr. Lisa Leit Founder, CEO Happy Whole Human Institute for Holistic Wellness 7000 N. Mopac, #200 Austin, TX 78731 Office phone: 855-494-5483 Email: lisa@happywholehuman.com

You are free to contact the investigator at her address, email, and phone number to discuss the study. You must be at least 18 years old to participate. Purpose of the Study The purpose of this study is to further develop and validate the 140-item Happy Whole Human Holistic Wellness Self-Assessment (ROBYN BRAGG COACHING, OPERATING UNDER THE HYPNO GARDEN, LLC Self-Assessment), as well as to analyze the efficacy of our services and offerings. In our analysis, we will examine to what degree the Happy Whole Human Holistic Wellness Self-Assessment instrument measures what it intends to measure, and the degree to which the “thing” that the instrument measures has meaning. We will also compare participants' results over time to determine to what degree our coaching and curriculum is effective in improving participants' self-reported scores. Your participation in the study will contribute to a better understanding of the degree to which we will be able to use it to understand and predict people's behavior. This should help us understand the feelings, attitudes, and behaviors of different people with a view to helping them to improve their holistic wellness over time.

If you agree to participate:

  • The Self-Assessment will take approximately 30 minutes of your time.
  • You will complete 140 questions about your holistic wellness.

Risks/Benefits/Confidentiality of Data

There are no known risks or costs for participating. We hope you will benefit from the personalized holistic wellness handbook you will receive via email. Your name and email address will be kept during the data collection phase for tracking purposes only. A limited number of research team members will have access to the data during data collection. Identifying information will be stripped from the final dataset. Participation or Withdrawal Your participation in this study is voluntary. You may decline to answer any question and you have the right to withdraw from participation at any time. Withdrawal will not affect your relationship with The Happy Whole Human Institute of Holistic Wellness or ROBYN BRAGG COACHING in any way. If you do not want to participate either simply stop participating or close the browser window. If you do not want to receive any more reminders, you may email us.

Contacts

If you have any questions about the study or need to update your email address contact the researcher Dr. Lisa Leit at 855-494-5483 or send an email.

Questions about your rights as a research participant

If you have questions about your rights or are dissatisfied at any time with any part of this study, you can contact Happy Whole Human. If you agree to participate, click the “Agree” button to agree to the terms and conditions and begin the assessment.

Website Related Protections

The robynbraggcoaching.com and thehypnogarden.com websites are copyrighted by ROBYN BRAGG COACHING, OPERATING UNDER THE HYPNO GARDEN, LLC. Use of any website-included materials must be approved by Robyn Bragg. Further, ROBYN BRAGG COACHING customers, coaching clients, and HAPPY WHOLE HUMAN Self-Assessment test-takers expressly agree to protect the confidentiality of all ROBYN BRAGG COACHING and HAPPY WHOLE HUMAN materials and processes.

Miscellaneous

Clients’ use of the www.robynbraggcoaching.com and www.thehypnogarden.com websites shall be governed in all respects by the laws of the state of Ohio, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods.

Clients agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of ROBYN BRAGG COACHING products) shall be in the state or federal courts located in Ohio. Any cause of action or claim clients may have with respect to the site (including but not limited to the purchase of ROBYN BRAGG COACHING products) must be commenced within one (1) year after the claim or cause of action arises. ROBYN BRAGG COACHING’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. ROBYN BRAGG COACHING may assign its rights and duties under this Agreement to any party at any time without notice to clients.

This agreement is not a complete statement of ROBYN BRAGG COACHING’s rights in connection with this matter, and nothing in this agreement constitutes an express or implied waiver of any rights, remedies, or defenses of ROBYN BRAGG COACHING, OPERATING UNDER THE HYPNO GARDEN, LLC, in connection with this matter, all of which ROBYN BRAGG COACHING expressly reserves.